Video Viewing Problems
viewing Web pages with embedded RealPlayer video or audio you may receive one
of the following errors:
- "Cannot connect to server"
- "Unable to connect to server"
to establish connection to server"
network transport settings or run auto-configure"
RealPlayer was not able to successfully connect to a server for playback"
"Cannot connect to server, the link you requested may be
inaccurate or out of date"
are often the result of a configuration problem in RealPlayer or a connection
issue. Reconfiguring RealPlayer or troubleshooting your Internet connection can
solve most instances of these problems.
To use the
RealPlayer AutoConfigure feature:
- Open a Web
page containing embedded video or audio.
- Right click
inside the video or audio controller area and choose Preferences.
Click the Transport tab.
- Click "Automatically select
- Click the Auto Configure button.
Click the OK button in the following dialog window.
reconfigure RealPlayer so it does not use your Web Browser's HTTP proxy settings:
- Open a Web page containing embedded video
- Right click inside the video or audio controller
area and choose Preferences.
- Click the Proxy tab.
Click the "No HTTP Proxy" check box in the HTTP Options section.
If you continue to have problems after
trying these solutions, please visit RealNetworks
Support & Service Web pages for the other solutions.